The unglamorous work that wins jobs
Following up, reliably, forever.
Most local businesses lose more money to enquiries they never followed up than to enquiries they never received. This is the part you can fix in an afternoon.
From £1,495 setup + £149/month
The library
Automations ready to deploy
Switched on per client, configured to that business.
New lead acknowledgement
The enquirer hears something within seconds, rather than wondering whether the form worked.
Missed enquiry follow-up
When nobody calls back, the system does - before the enquirer rings a competitor.
Quote follow-up
Chases issued quotes on a sensible schedule instead of leaving them to go cold.
Appointment reminders
Reduces the no-shows that leave expensive gaps in the day.
Dormant customer reactivation
Reaches back out to past customers who have simply drifted.
Review requests
Asks every genuine customer at the right moment, rather than only when someone remembers.
Review automation requests reviews from genuine customers. It does not filter, gate or manufacture reviews, and we will not build anything that does.
The whole journey
This is what you're actually selling.
Not "AI". One connected sequence that starts when a customer tries to get hold of a business and does not stop until the job is done and the review is asked for.
Step 1 of 8
Phone rings
A potential customer calls. The owner is up a ladder, under a sink, or with another client. Traditionally this call becomes voicemail, and most people calling a trade do not leave one - they call the next number on the list.
Step 2 of 8
AI receptionist answers
The call is answered immediately, in the business's own words. It knows the services, the areas covered, the opening hours and what to do with an emergency.
Step 3 of 8
Customer details captured
Name, number, postcode, and what they actually need. The qualifying questions are set per client, so a roofer and a salon ask different things.
Step 4 of 8
Lead added
The enquiry lands in the client's lead list with a summary of the call, rather than sitting in a voicemail box nobody checks until Friday.
Step 5 of 8
Business notified
The owner gets a message with the caller's details and what they wanted, so they can decide whether it is worth stopping the job to call back.
Step 6 of 8
Follow-up automation
If nobody calls back, the system follows up on the business's behalf. If a quote was sent, it chases the quote. This is where most local businesses quietly lose money.
Step 7 of 8
Appointment or quote
The enquiry becomes a booked appointment or an issued quote - a real commercial event the client can point at and connect to what they pay you.
Step 8 of 8
Review request later
After the work is done, the customer is asked for a review at the right moment. Over a year this is the difference between eleven reviews and ninety.
Stop planning your AI agency. Start with one that's already built.
Your agency website, AI receptionist, chatbot, automations, service packages and sales resources can all start from the same connected system. You still have to build the customer base. You just don't have to build everything else first.
£1,495 one-off setup + £149/month platform