The service local businesses understand immediately
Because they lose work to voicemail every week.
You do not have to explain artificial intelligence to a plumber. You have to ask how many calls they missed last week, and what one of those jobs was worth.
Part of the £1,495 agency kit
What it does
What the receptionist handles
Configured per client, in that business’s own words.
Answers inbound calls
Immediately, however many arrive at once - no queue, no engaged tone, no voicemail.
Handles common questions
Opening hours, areas covered, services offered, rough pricing - whatever you configure it to know.
Captures caller details
Name, number, postcode and the reason for the call, structured rather than scrawled on a pad.
Qualifies the enquiry
Separates an emergency from a quote request, so the owner knows what deserves interrupting a job for.
Takes appointment requests
Captures preferred times, and books directly where a supported calendar is connected.
Sends call summaries
A written summary of what the caller wanted, delivered straight after the call.
Hands over to a human
Transfers to a fallback number where the voice provider supports it.
Covers out of hours
Evenings, weekends and holidays - the hours when competitors are going to voicemail.
Exact call features depend on the voice provider connected to your platform. We confirm what is available before you sell it, and we will not promise a capability the provider does not support.
The whole journey
This is what you're actually selling.
Not "AI". One connected sequence that starts when a customer tries to get hold of a business and does not stop until the job is done and the review is asked for.
Step 1 of 8
Phone rings
A potential customer calls. The owner is up a ladder, under a sink, or with another client. Traditionally this call becomes voicemail, and most people calling a trade do not leave one - they call the next number on the list.
Step 2 of 8
AI receptionist answers
The call is answered immediately, in the business's own words. It knows the services, the areas covered, the opening hours and what to do with an emergency.
Step 3 of 8
Customer details captured
Name, number, postcode, and what they actually need. The qualifying questions are set per client, so a roofer and a salon ask different things.
Step 4 of 8
Lead added
The enquiry lands in the client's lead list with a summary of the call, rather than sitting in a voicemail box nobody checks until Friday.
Step 5 of 8
Business notified
The owner gets a message with the caller's details and what they wanted, so they can decide whether it is worth stopping the job to call back.
Step 6 of 8
Follow-up automation
If nobody calls back, the system follows up on the business's behalf. If a quote was sent, it chases the quote. This is where most local businesses quietly lose money.
Step 7 of 8
Appointment or quote
The enquiry becomes a booked appointment or an issued quote - a real commercial event the client can point at and connect to what they pay you.
Step 8 of 8
Review request later
After the work is done, the customer is asked for a review at the right moment. Over a year this is the difference between eleven reviews and ninety.
Local markets
One platform. Multiple local markets.
The same connected system, described in the language each trade actually uses. Pick one to see the problem it solves.
The problem
Can't answer every call while working on site, and an emergency caller who reaches voicemail simply rings the next plumber on the list.
What the system does
The AI receptionist answers, works out whether it is an emergency, captures the postcode and the problem, and sends the job through immediately with a summary.
The outcome
Fewer potential jobs disappear into voicemail.
The problem
Calls arrive while you are mid-installation or in a loft, and returning them all in the evening means half have already booked elsewhere.
What the system does
Enquiries are answered and qualified as they come in, separating urgent faults from quotable projects before they reach you.
The outcome
You call back knowing which enquiry is worth stopping work for.
The problem
Quotes go out and then nothing happens, because chasing them competes with actually running jobs.
What the system does
Quote follow-up runs automatically on a sensible schedule, and dormant enquiries are reactivated rather than forgotten.
The outcome
Quotes get followed up consistently instead of only when someone remembers.
The problem
After bad weather the phone does not stop, and the calls you miss during that window are the ones that mattered most.
What the system does
Every call is answered at once, however many arrive together, with details captured and triaged by urgency.
The outcome
Busy periods stop being the times you lose the most work.
The problem
Enquiries are seasonal and arrive in bursts, and machinery noise makes taking calls on site impractical.
What the system does
Calls and website enquiries are captured and qualified, with quotable jobs separated from routine maintenance requests.
The outcome
Seasonal spikes get handled without hiring office cover.
The problem
The phone rings constantly with MOT and service bookings while the team is under a car.
What the system does
Routine booking questions are handled automatically, availability is checked, and appointment requests are captured.
The outcome
Booking admin stops interrupting billable work.
The problem
Viewing enquiries arrive at evenings and weekends, when the office is closed and the buyer is browsing.
What the system does
Enquiries are answered out of hours, qualified, and viewing requests are captured with the details you need.
The outcome
Out-of-hours interest is captured rather than lost to whoever replies first.
The problem
You cannot answer the phone mid-appointment, and each missed call is usually a booking that goes elsewhere.
What the system does
Booking enquiries are handled automatically, common questions about services and prices are answered, and requests are logged.
The outcome
The chair stays busy without stopping to answer the phone.
The problem
No-shows leave expensive gaps, and asking every happy client for a review never quite happens.
What the system does
Appointment reminders go out automatically, and review requests are sent after treatments at the right moment.
The outcome
Fewer forgotten appointments, and reviews get asked for every time rather than occasionally.
The problem
You are legally unable to answer the phone for most of the working day.
What the system does
Enquiries are answered while you are teaching, with availability and pricing questions handled and details captured.
The outcome
New pupil enquiries are answered during the hours you cannot pick up.
The problem
High enquiry volume, small margins, and a lot of repetitive questions about coverage and pricing.
What the system does
Routine questions are answered automatically and enquiries are qualified by area and job type before reaching you.
The outcome
Less time spent on enquiries that were never going to convert.
The problem
Client work is billable and interruptions are expensive, but a missed new-client enquiry is worse.
What the system does
Enquiries are qualified before they interrupt you, with routine questions answered and consultations requested.
The outcome
Billable hours stay protected without losing new enquiries.
These are illustrative examples of how the services apply to each trade. They are not claims about specific revenue or results.
Stop planning your AI agency. Start with one that's already built.
Your agency website, AI receptionist, chatbot, automations, service packages and sales resources can all start from the same connected system. You still have to build the customer base. You just don't have to build everything else first.
£1,495 one-off setup + £149/month platform